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This store has earned the following certifications.
Non-Slip and Quality Materials Our rugs are crafted from high-quality fibers, offering a stain-resistant carpet surface that ensures long-lasting use. The low pile design provides a dry and cozy feel, adding warmth to your home. Its TPR backing ensures a safe and non-slip surface, enhancing both comfort and safety.
Kids and Pets Friendly Our rugs feature a print pattern design that prevents pet dander and hair from getting trapped, making them ideal for pet owners. They protect against chewing or scratching, ensuring pets' paws won't get caught on edges, thus preventing floor damage. Perfect for bedrooms, dining rooms, and living rooms, these rugs are a stylish and functional choice for any home.
Easy to Care and Washable Rug Our rugs are lint-free, preventing dirt from getting trapped. They are easy to clean regularly with a vacuum, broom, or rag. For a more thorough clean, you can machine wash them using cold water, avoiding bleach to preserve quality. This ensures your rug remains in perfect condition and free from dirt or debris.
Cleaning Instructions To maintain the cleanliness of our rugs, wipe away any dust or dirt on the surface with a sponge or rag. Regular deep cleaning can be done through machine washing or vacuuming. This ensures that your rug stays in pristine condition and free from buildup.
After Service Tips Upon receiving our rugs, you may notice some creases due to the shipping process. These creases typically disappear within 3 to 5 days of normal use. Alternatively, you can fold the rug in reverse and leave it for a few days to eliminate wrinkles, or place a heavy object on top of the creases to flatten them. If you have any questions about our products, please don't hesitate to contact us.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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