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This store has earned the following certifications.
FALL RISK REDUCTION AND MOBILITY INDEPENDENCE: Step2Bed Portable Bed Assist Rails
Step2Bed's portable bed assist rails help your loved ones transition safely and easily into and out of bed. Our unique adaptive bed assistance products feature durable, easy-to-grab handles for extra safety and support. Clinical studies have demonstrated that these rails can significantly reduce the effort required during the bed-to-floor transition, leading to a safer and more comfortable experience.
ADJUSTABLE_HEIGHT_STOOL: Unique Bed Stool with Versatile Adjustments
Step2Bed's uniquely designed adjustable height stool offers height adjustments from 2.5" to 7.5". This adjustable stool is suitable for all sides of high or low beds, allowing users to customize the size for their specific needs and further reducing the risk of falls. The total size of the bed step is 18"L x 32"W x 32"H.
NON_SLIP, HEAVY_DUTY_STEP_STOOL: Wide, Non-Slip, and Durable
This extra wide step stool features a non-slip step and self-adhering straps for medical bed safety. The assisting rails are rated up to 400 lbs and include soft foam padding for additional stability and comfort.
ILLUMINATED BED STEP: Motion Activated LED Light
Step2Bed's illuminated bed step is designed with a motion-activated LED light, offering users 121 sq ft of light for added visibility of the stool and the floor in the dark. This feature enhances safety and convenience, especially during nighttime use.
THE_STEP2_STANDARD: Quality, Personalized Service
Step2Bed, a small family business, is committed to providing quality, personalized service to each of our customers. We offer a 30-day warranty on our elderly assistance products. If the Step2Bed doesn't meet your needs, please contact us so we can help you find a solution.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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