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This store has earned the following certifications.
THREE-PACKAGE SHIPMENT: Our sectional sofa is delivered in three boxes. Each box may arrive at different times, so please be patient. The cushions are vacuum compressed to save space. After opening the package, wait 48 hours for the cushions to return to their original shape. Alternatively, you can use a hairdryer to fluff them up quickly for an enhanced experience.
EXCELLENT AND COMFORTABLE SOFA: Our combination sofa features a simple and elegant design. The tight sewing, chenille fabric, and solid wood construction ensure structural stability and high quality. The high-density foam padding in the cushions and the pocketed coil spring system provide a comfortable sitting experience.
REMOVABLE COVER: Our sofa offers a removable cover for back, seat, and armrest cushions. You can easily wash the cover in the washing machine or use a sofa cleaner to keep your sofa looking clean and beautiful.
EASY ASSEMBLY AND MOBILITY: Assembly is straightforward with no additional tools required, even for elderly users. Each piece of the sofa is detachable and can be moved individually, making it perfect for navigating narrow hallways or doorways. No concerns when moving.
PET FRIENDLY AND EASY TO CLEAN: As much of your pet's fur accumulates on the top of the sectional sofa, you can easily remove clumps of hair or use a lint roller to keep it clean every few days. The chenille fabric is strong and pet-friendly; it won't leave marks from your pet's paws.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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